User Management

Role-Based Access Control (RBAC)

Comprehensive RBAC system with predefined and custom roles defining granular permissions for every feature and function across the platform.

Creating Custom Roles

Build tailored roles with specific privilege combinations matching your organizational structure and security requirements.

Access Levels

Three-tier access hierarchy (Service Provider, Customer, Site) controlling scope of user visibility across the organizational structure.

Privilege Configuration

Granular permission control across apps, categories, and actions (view, create, edit, delete) for precise access management.

Session Timeout Management

Role-level session timeout configuration (30-1440 minutes) ensuring automatic logout for security compliance.

User Invitation System

Email-based invitation workflow with role assignment, customer group selection, and multi-organization access configuration.

Multi-Organization Access

Enable single user accounts to access multiple tenants/organizations with distinct roles per organization for enterprise flexibility.

User Status Management

Activate, deactivate, or suspend user accounts with immediate effect on login capabilities and existing sessions.

Bulk User Operations

Efficiently manage multiple users simultaneously with batch invite, role assignment, and access level updates.

Customer Groups

Flexible customer segmentation restricting user access to specific customer subsets without creating separate roles for each.

Customer Group Configuration

Create, edit, and manage customer groups with active/inactive status and flexible customer membership assignment.

Data Segregation

Enforce strict data isolation between customer groups preventing cross-customer visibility for multi-tenant security.

Production/Test Environment Separation

Segregate production sites from test environments using customer groups to prevent operator confusion and test alarm interference.

Permissions Matrix

Comprehensive permission mapping showing which roles have access to specific features, actions, and data scopes.

Password Policies

Enforce strong password requirements including complexity rules, expiration policies, and password history tracking.

Two-Factor Authentication (2FA)

Optional 2FA enforcement for enhanced account security with support for authenticator apps and SMS verification.

Single Sign-On (SSO)

Enterprise SSO integration with SAML 2.0 and OAuth 2.0 for seamless authentication across corporate identity providers.

Operator Privilege Adjustment

Fine-tune operator permissions for Talos alarm monitoring including alarm actions, site access, and administrative functions.

Operator Groups & Alarm Routing

Organize operators into groups for targeted alarm routing, shift management, and workload distribution.

User Activity Logging

Complete audit trail of user actions including logins, configuration changes, alarm actions, and data access for compliance.

User Analytics

Dashboard analytics showing user login patterns, feature usage, session duration, and role distribution metrics.

Access Reports

Generate detailed reports on user access patterns, permission changes, and role assignments for security audits.