Hikvision Installer Configuration

This guide provides step-by-step instructions for configuring Hikvision IP cameras and NVRs to integrate with GCXONE. Follow these steps in order to ensure proper video streaming, event detection, and device connectivity.

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Configuration

Step-by-Step

Step 1: System Configuration (Time Management)

Step 1: System Configuration (Time Management)

UI path: Configuration → System → System Settings → Time Settings

Configuration Steps

1. Login into your Hikvision portal by providing the credentials needed
2. Navigate to the Configuration page, then select System
3. Proceed to System Settings and choose Time Settings
4. Choose the time zone of your device and make sure to enable the NTP
5. If your device supports DST we recommend you also have it enabled

Time Configuration

NTP Settings

Purpose:

• NTP is a protocol used to synchronize the clocks of computers and other devices over a network
• The primary goal of DST is to make better use of daylight during the longer days of summer

Expected result: Time zone configured with NTP and DST enabled

Step 2: User Management

Step 2: User Management

UI path: Configuration → System → User management → Add

Configuration Steps

1. Navigate to the Configuration page, then select System
2. Proceed to User management then click on "Add"
3. Enter the username and password for NXGEN
4. We recommend setting the username to "NXG" with the specified permissions
5. Select the specific cameras you want to apply these permissions to
6. Don't forget to click on "OK" to save the changes

Required Permissions for "NXG" user

Local Permissions

• Parameters Settings
• Log Search
• Playback
• Manual Operation
• PTZ Control
• Video Export

Remote Permissions

• Parameters Settings
• Log Search / Interrogate Working
• Two-way Audio
• Notify Surveillance Center / Trigger
• Video Output Control
• Live View
• PTZ Control
• Playback/Download

Expected result: NXG user created with proper permissions

Step 3: Security Configuration

Step 3: Security Configuration

UI path: Configuration → System → Security

Configuration Steps

• Configure both RTSP and WEB authentication as Digest
• This enhances security by ensuring that your credentials are protected with stronger encryption, reducing the risk of unauthorized access

Important: We highly recommend configuring both RTSP and WEB authentication as Digest for enhanced security. This is a critical security best practice.

Expected result: Authentication set to Digest for enhanced security

Step 4: Network Configuration (Integration Protocol)

Step 4: Network Configuration (Integration Protocol)

UI path: Configuration → Network → Advanced Settings → Integration Protocol

Configuration Steps

1. Under "Network," go to "Advanced Settings," and then select "Integration Protocol"
2. Enable the ISAPI by simply clicking on the check box

ISAPI Protocol: The Internet Server Application Programming Interface (ISAPI) is required for GCXONE to communicate with Hikvision devices. This protocol enables device discovery, configuration, and event transmission.

Expected result: ISAPI protocol enabled

Step 5: Basic Events Configuration

Step 5: Basic Events Configuration

UI path: Configuration → Event → Basic Event

Configuration Steps

1. On the "Configuration" page, under the "Event" application, click on "Basic Event"
2. Choose the camera you want to configure
3. Draw your area of interest
4. Choose the Arming Schedule under the "Arming Schedule" tab
5. In the "Linkage Method" tab, enable the checkbox under the camera and check "Notify Surveillance Center"
6. To trigger alarms from other cameras, use the "Trigger Alarm Output" options in the "Normal Linkage" section

Important Note: Avoid setting up Motion events; they can trigger too many alarms and cause issues. Use Basic Events like Video Tampering instead.

Expected result: Basic events configured for selected cameras

Step 6: Smart Events Configuration

Step 6: Smart Events Configuration

UI path: Configuration → Event → Smart Event

Available Smart Events

Line Crossing Detection

This feature identifies when an object crosses a predefined virtual line, useful for monitoring entry and exit points

Intrusion Detection

It detects when an object enters or moves within a designated area, ideal for securing restricted zones

Configuration Steps

1. On the "Configuration" page, under the "Event" application, click on "Smart Event"
2. Choose the camera you want to configure
3. Draw lines on the area of interest
4. Choose the Arming Schedule under the "Arming Schedule" tab
5. In the "Linkage Method" tab, enable the checkbox under the camera and check "Notify Surveillance Center"
6. To trigger alarms from other cameras, use the "Trigger Alarm Output" options in the "Normal Linkage" section

Expected result: Smart events configured to enhance security system's effectiveness and responsiveness

Step 7: Add Device in GCXONE

Step 7: Add Device in GCXONE

UI path: GCXONE → Customer → Site → Devices → Add Device

Configuration Steps

1. Select Hikvision
2. Fill: Host/Serial, Username, Password, Ports, Time Zone
3. Click Discover. Review discovered sensors and I/O
4. Click Save

Expected result: GCXONE lists sensors under the Hikvision device

Step 8: Verify Integration

Step 8: Verify Integration

Verification Checks

• ✅ Verify time synchronization is working
• ✅ Test NXG user login and permissions
• ✅ Confirm ISAPI protocol is active

• ✅ Test basic and smart events are triggering properly
• ✅ Verify "Notify Surveillance Center" is working
• ✅ Check live view and playback functionality

Expected result: Complete Hikvision integration with GCXONE platform

Related Articles

• Hikvision Overview
• Hikvision Supported Features
• Hikvision Troubleshooting
• Device Registration

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Need Help?

If you're experiencing issues during configuration, check our Troubleshooting Guide or contact support.