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🧭 Getting to Know Talos

Evalink Talos is the primary interface where operators handle alarms and managers organize their customer base. This guide walks you through the core navigation and management concepts.

🏗️ Architecture & Reliability​

Talos is built on a Cloud-Native Microservices architecture. This means every feature—from alarm processing to site management—runs as an independent service on Amazon Web Services (AWS).

  • Global Redundancy: Servers are distributed across America, Europe, and Asia.
  • Fail-Safe Processing: If a specific microservice encounters an issue, the rest of the platform continues to operate without interruption.
  • Silent Updates: Security patches and feature releases are deployed remotely. When a major change occurs, you will see a prompt to Reload Page to apply the update immediately.

🖥️ Navigating the Dashboard​

When you log in, you are greeted with the Main Dashboard, providing a high-level overview of your security health.

  • Alarm Queue: Real-time view of incoming alerts.
  • My Assigned Alarms: Specifically tracks incidents currently under your review.
  • What's New? Click your Profile Icon → What's New to see the latest feature releases and security patches.

🏢 Understanding "Sites"​

In Talos, a Site is any entity that can generate an alarm. This could be a building, a specific floor, or even a personal panic button.

📂 Organizing Your Workspace​

As your organization grows, use Talos's grouping features to keep your data structured:

  1. Organizational Units: The highest level (e.g., "North American Division").
  2. Site Groups: Regional or functional clusters (e.g., "Benelux Supermarkets").
  3. Service Companies: Link external technicians or guard services to specific sites for automated task routing.

🛠️ Step-by-Step: Creating a Site​

  1. 1

    1. Initiation​

  2. 2

    On the Sites page, click Create Site.

  3. 3

    2. ID Selection​

  4. 4
    • Manual: Type a descriptive name (e.g., "London HQ").
    • Auto-Generated: Click Sequence to have Talos provide a unique numeric ID (useful for large deployments).
  5. 5

    3. Settings & Address​

  6. 6

    Scroll to the Address pane to enter the physical location. Ensure this exact address is used for GCXONE-Talos Sync.

  7. 7

    4. Custom Fields​

  8. 8

    Add domain-specific data like "License Plate Number" or "Site Manager Cell" to use in automated workflows later.

🔌 Virtual Devices & Connections​

The Virtual Devices tab lists all "receivers" or connection points in the Talos cloud.

  • Green Icon: Healthy connection.
  • Red Icon: Disconnected hardware.
  • Dual Path (DP): High-security devices using both Ethernet and Mobile/Cellular backups.

Related Articles

What is Evalink Talos?

Introductory platform overview.

GCXONE & Talos Interaction

How site data synchronizes.

Quick Start Checklist

Establishing your first live site.

Next: Managing Users & Role Permissions