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Reconeyez Installer Configuration

This guide provides step-by-step instructions for configuring Reconeyez battery-powered event cameras to integrate with GCXONE. Follow these steps to ensure proper event-driven video capture, cloud integration, and device connectivity.

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Configuration

Step-by-Step

Prerequisites​

Before You Begin

  • ✅ Valid SIM card with data plan (for LTE connectivity) or Wi-Fi access
  • ✅ Reconeyez mobile app or cloud platform access
  • ✅ Device ID from Reconeyez client (used as Serial number)
  • ✅ Network connectivity allowing outgoing connections to cloud platform

Step 1: Network Configuration​

Step 1: Network Configuration

UI path: Reconeyez Device → Network Settings

For LTE/4G Connection

  • Insert SIM card with valid data plan
  • Ensure adequate signal strength for mobile data

For Wi-Fi Connection

  • Configure network settings through mobile app or cloud platform
  • Set SSID and password
  • Ensure Wi-Fi coverage and signal strength

General Network Setup

  • Devices automatically connect to Reconeyez Cloud (minimal manual IP configuration needed)
  • Ensure firewall and proxy settings allow outgoing connections to cloud platform
  • Verify network connectivity for cloud communication

Expected result: Network connectivity established for cloud communication

Step 2: Event Configuration​

Step 2: Event Configuration

UI path: Reconeyez Cloud Portal/Mobile App → Event Settings

Configure Event-Driven Capture

  1. Access Reconeyez cloud portal or mobile app
  2. Configure event triggers for video capture
  3. Set up snapshots or video clips (typically 10-15 seconds) upon event trigger
  4. Configure number of photos and time interval for snapshots
  5. Set event detection parameters and sensitivity
Reconeyez Event Configuration 1
Reconeyez Event Configuration 2

Note: Reconeyez devices are optimized for event-driven video capture, not continuous streaming. Event clips are typically 10-15 seconds long for optimal storage and transmission.

Expected result: Event capture settings configured for optimal surveillance

Step 3: Platform Integration Setup​

Step 3: Platform Integration Setup

UI path: Reconeyez Platform → Integration Settings

Configure Third-Party Integration

  1. Set up API access for event forwarding and video access
  2. Configure email/FTP notifications to external systems
  3. Set up central monitoring station integration using protocols like SIA or Contact ID
  4. Configure optional cloud-to-cloud integration with platforms
  5. In GCXONE, configure workflow to add webhook for event notifications
Reconeyez Platform Integration

Important: Webhook configuration in GCXONE is essential for receiving event notifications from Reconeyez devices.

Expected result: Platform integration configured for event forwarding

Step 4: Add Device in GCXONE​

Step 4: Add Device in GCXONE

UI path: GCXONE → Configuration App → Site → Devices → Add → Reconeyez

Configuration Steps

  1. Login to GCXONE platform
  2. Navigate to configuration app
  3. Go to Site → Devices → Add → Reconeyez

  4. Provide the mandatory details:

    • Device Name: Descriptive name for the device
    • Serial Number: Use Device ID from Reconeyez client (mandatory)
    • Connection details: Network and authentication parameters
    • Integration settings: Webhook and API configuration
  5. Click on "Discover" to detect the device
  6. Verify device discovery is successful
  7. Click "Save" to complete registration
Reconeyez GCXONE Configuration

Important Note: Device ID from client is used as Serial number in Reconeyez and is mandatory for registration.

Expected result: Reconeyez device successfully added and configured in GCXONE

Step 5: Verify Integration​

Step 5: Verify Integration

Verification Checks

  • ✅ Verify network connectivity (LTE/4G or Wi-Fi) is operational
  • ✅ Test event-driven video capture functionality
  • ✅ Confirm snapshots are being captured at configured intervals
  • ✅ Verify cloud platform integration is working
  • ✅ Test webhook notifications to GCXONE
  • ✅ Check API access for event forwarding
  • ✅ Confirm historical event review capability

Expected result: Complete Reconeyez integration with GCXONE platform

Troubleshooting​

Common Issues and Solutions

  • Verify SIM card is properly inserted and activated with data plan
  • Check mobile signal strength for LTE/4G connectivity
  • Ensure Wi-Fi credentials are correct and signal is adequate
  • Confirm firewall settings allow outgoing cloud connections
  • Test internet connectivity and DNS resolution

Need Help?​

If you're experiencing issues during configuration, check our Troubleshooting Guide or contact support.