Skip to main content

What is GCXONE?

Overview​

GCXONE is a cloud-based Software as a Service (SaaS) platform providing video surveillance and Internet of Things (IoT) services. It functions as a video-centric Unified Security Management Service (USMS) and a cloud-based video alarm handling platform.

The platform enables users to manage and monitor security devices remotely via a web browser or mobile application, thereby eliminating the need for on-premise hardware and software management.

Core Value Propositions​

🚀 High Performance and Efficiency​

GCXONE is designed for enhanced efficiency and a user-friendly experience, streamlining security operations for monitoring stations and end-users alike.

🛡️ False Alarm Reduction​

The platform integrates with existing infrastructure and leverages AI analytics to significantly reduce false alarms, potentially by up to 99% with breakthroughs like NOVA99x.

  • Uses advanced algorithms to detect human or vehicle activity.
  • Distinguishes real threats from false triggers like wind, animals, or shifting shadows.
  • Prioritizes critical alerts for rapid operator intervention (60–90 seconds).

☁️ Robust Cloud Architecture​

GCXONE utilizes a secure, scalable, and accessible cloud infrastructure, ensuring high availability and redundancy without the burden of maintaining local servers.

Multi-Tenant Architecture​

The platform supports a multi-tenant architecture, serving multiple customers through secure subdomains. This ensures data isolation and secure access for different organizations.

  • Data Privacy: Each tenant's data is logically separated.
  • Scalability: Scale from a single site to thousands across multiple regions.
  • Accessibility: Access your secure dashboard from anywhere in the world.

Platform Hierarchy​

GCXONE uses a tenant-based model for organizing data. Devices are managed within a strict hierarchical structure to ensure clear ownership and granular access control.

  1. Tenant: The top-level organization managing the service.
  2. Customer: The client organization.
  3. Site: The physical location being monitored.
  4. Device: The NVR, gateway, or hardware unit.
  5. Sensor: Individual data sources (Cameras, PIRs, etc.).

GCXONE & Evalink Talos​

While GCXONE focuses on video and analytics, Evalink Talos is the specialized alarm management platform. Together, they form a complete security ecosystem.

Focuses on video processing, AI analytics, device management, and health monitoring.

The Data Flow: Alarms flow to GCXONE first, where they are analyzed by AI. Only verified "Real Alarms" (or enriched data) are sent to Talos for operator action, saving hours of manual review.

Best Practices​

  • Hierarchical Naming: Use clear, consistent naming for customers and sites to simplify navigation.
  • AI-First Workflow: Leverage Zen Mode to focus operators on actual threats.
  • Health Monitoring: Regularly check the HealthCheck status for all devices.

Related Articles

First-Time Login

Learn how to access your GCXONE instance for the first time.

Platform Fundamentals

Deep dive into the GCXONE data model and hierarchy.

Breakthrough Features

Explore the game-changing features of the GCXONE platform.

Still have questions? Check our FAQ or contact support.