📹 Uniview Integration
Uniview (UNV) devices provide professional-grade video surveillance with a strong focus on ONVIF compatibility. This guide walks you through the essential network and time synchronization steps required to receive reliable alarms in GCXONE.
📋 Prerequisites
- Uniview IP Camera/NVR: Powered on and reachable via its web interface.
- ONVIF Service: Enabled in the device security settings.
- NTP Server: Reachable by the device (e.g.,
time1.nxgen.cloud).
🚦 Device Profile
| Feature | Support Level | Notes |
|---|---|---|
| Protocol | ONVIF / RTSP | Optimized for cross-VMS communication. |
| Sync | NTP Mandatory | Required for correct event sequencing. |
| Alarms | ✅ Supported | Smart events and I/O triggers. |
| Discovery | Automatic | Pulls channel names and sensors via ONVIF. |
🛠️ Configuration Steps
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1. Network Initialization
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Navigate to Setup → Network → Network.
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- Assign a Static IP to the device to prevent connection drops during router reboots.
- Verify the DNS settings are correct (e.g.,
8.8.8.8) to ensure the device can reach the GCXONE cloud.
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2. Time Synchronization (NTP)
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Navigate to Setup → System → Time.
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- Select the correct Time Zone.
- Enable NTP and enter
time1.nxgen.cloudorpool.ntp.org. -
Uniview devices with drifting clocks will fail to trigger alarms in GCXONE Video Activity, as the platform may interpret the signals as historical data.
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3. Alarm Reporting
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Navigate to Setup → Alarm → Motion Detection (or Smart Analytics).
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- Define your detection area.
- Under the Action or Trigger Actions tab, ensure that "Send to Management Platform" or "Log Report" is enabled.
- This flag forces the device to push a metadata signal during an event.
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4. Final Discovery in GCXONE
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- Log in to GCXONE → Sites → Devices.
- Click Add Device and select Uniview or ONVIF.
- Enter the IP/Host and the credentials.
- Click Discover. GCXONE will map the Uniview alarm channels to virtual sensors automatically.
💡 Troubleshooting
- "Device Offline" in GCXONE: Check if you can reach the device via HTTPS (443) or HTTP (80). Verify that port forwarding is correctly configured if the site uses a NAT router.
- Discovery Fails: Ensure the ONVIF user is created separately if your firmware requires it. Some Uniview models need an "ONVIF specific" password that differs from the primary admin login.
- Laggy Live Stream: Switch the GCXONE viewer to the Sub-stream. You can adjust the sub-stream bitrate in Uniview under Setup → Video → Compression.