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🏒 Talos Site Management

In Talos, a Site represents any entity that generates an alarm signalβ€”whether it's a physical building, a specific floor, or a mobile security tower.


🚦 Understanding Site Status​

How you set a site's status directly impacts its billing and operator visibility.

Billing Status: Billable.
Behavior: Alarms are processed and routed to operators in real-time. Full health monitoring is active.


πŸ—οΈ Creation Methods​

1. From Scratch​

Ideal for unique sites that require bespoke workflow logic. Navigate to Sites β†’ Create Site and enter a unique Site ID.

2. From Template​

Recommended for scaling. Templates pre-configure working hours, default workflows, and service company links.

  • Auto-Sequence: Templates can automatically assign the next numeric ID (e.g., VDS-51500001) from a pre-defined sequence.

πŸ“Ÿ Virtual Devices​

Every site is linked to one or more Virtual Devicesβ€”these are the cloud-based connection points that receive your alarm data.

  • 🟒 Connected: Primary and/or secondary paths are heartbeat-active.
  • πŸ”΄ Disconnected: Both communication paths have dropped.
  • Dual Path (DP): Displays status for both Ethernet and Cellular links separately for maximum redundancy.

πŸ“‚ Organizational Hierarchy​

Talos uses a three-tier grouping structure to help with bulk management and reporting:

  • Use Grouping For: Applying a single holiday schedule to all stores in a specific region or filtering reports for a specific VIP customer.

You can link a site to a Service Company (e.g., "Main Street Electricians"). When a technical fault (like a low battery) is detected, workflows can automatically trigger an SMS to the linked service provider.



Next: Troubleshooting Talos Sync Errors