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📹 Hikvision Integration

Hikvision devices utilize the ISAPI protocol to deliver high-performance video and metadata to GCXONE. This guide covers the essential security settings, including Digest Authentication, and the configuration of Smart Events like Line Crossing and Intrusion Detection.

📋 Prerequisites​

  • Hikvision Device: Connected and accessible via its web management interface.
  • ISAPI Enabled: The integration protocol must be toggled on.
  • Whitelist: Ensure the Hikvision Receiver IP (35.156.60.98) is whitelisted in your local firewall.

🚦 Device Profile​

FeatureSupport LevelNotes
ProtocolISAPIProprietary high-speed metadata interface.
AuthenticationDigestMandatory for modern security standards.
Smart Events✅ SupportedLine Crossing, Intrusion, Tampering.
Two-way Audio✅ SupportedFull SIP-based duplex audio.

🛠️ Configuration Steps​

  1. 1

    1. Security & Authentication​

  2. 2

    Navigate to Configuration → System → Security.

  3. 3
    • Set both RTSP Authentication and WEB Authentication to Digest.
  4. 4

    2. Enable Integration Protocol​

  5. 5

    Navigate to Configuration → Network → Advanced Settings → Integration Protocol.

  6. 6
    • Toggle Enable ISAPI to ON.
    • This allows GCXONE to pull the model information, firmware version, and sensor list automatically.
  7. 7

    Hikvision ISAPI Settings

  8. 8

    3. Dedicated Service User​

  9. 9

    Navigate to Configuration → System → User Management.

  10. 10
    • Add a user named "NXG".
    • Remote Permissions: Ensure "Live View", "Playback", "PTZ Control", and "Notify Surveillance Center" are checked.
    • Local Permissions: Check "Playback" and "Log Search".
  11. 11

    4. Smart Event Tuning​

  12. 12

    Navigate to Configuration → Event → Smart Event.

  13. 13
    1. Choose Line Crossing or Intrusion Detection.
    2. Draw your detection zones.
    3. Under the Linkage Method tab, ensure Notify Surveillance Center is checked.
  14. 14

    Hikvision Smart Event

  15. 15

    5. Final Discovery in GCXONE​

  16. 16
    1. Log in to GCXONE → Sites → Devices.
    2. Click Add Device and select Hikvision.
    3. Enter the IP/Host and the NXG user credentials.
    4. Click Discover.

💡 Troubleshooting​

  • "Invalid Username/Password": Double-check the Digest authentication setting. If correctly set to Digest, try resetting the NXG user password for a fresh handshake.
  • No Alarms in Video Activity: Verify the Linkage Method in the Hikvision UI. "Notify Surveillance Center" must be active for every rule you want monitored.
  • Stream Not Loading: Ensure the RTSP Port (554) is open and that the whitelisted IP (35.156.60.98) has access to it.

Related Articles

Digest vs Basic Auth

Why GCXONE enforces modern auth standards.

Required Ports

Whitelisting the Hikvision receiver gateway.