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Senstar Installer Configuration

This guide provides step-by-step instructions for configuring Senstar perimeter security devices to integrate with GCXONE. Follow these steps to ensure proper video streaming, event detection, and alarm management.

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Configuration

Step-by-Step

Prerequisites​

Before You Begin

  • ✅ Administrator privileges on your system
  • ✅ System meets minimum hardware and OS requirements for the Senstar installer
  • ✅ Network access to the target Senstar device is available
  • ✅ Senstar Symphony Server installer downloaded

Step 1: Install Senstar Software​

Step 1: Install Senstar Software

Download Installer

  • Download Senstar Installer (Senstar Server) from the official website

Run the Installer

  1. Double-click the downloaded .exe file
  2. Proceed with default options unless specified by IT policies
  3. Finish installation and launch the application

Installation Note

Upon installation, a pop up will be displayed. Uncheck the selected checkbox and click on "Next" button to continue the installation

Senstar Installation

Post Installation

  • Once installed successfully you will be able to see the client in your desktop (or mentioned in your path)
Senstar Client Desktop

Upon opening the client you will be asked for the authorization with IP address, username, password and able to see the live stream

Senstar Client Login

Expected result: Senstar client installed and accessible

Step 2: Verify Streaming and Events in Senstar Client​

Step 2: Verify Streaming and Events in Senstar Client

UI path: Senstar Client

Configuration Steps

  1. Open the installed Senstar client from your desktop or start menu
  2. Enter the IP address, username, and password of the Senstar unit
  3. Click Connect
  4. Navigate to the Live View tab
  5. Confirm the live video feed is working as expected
  6. Go to the Events or Logs section
  7. Confirm that real-time motion or intrusion events are being logged correctly
Senstar Events Verification

Expected result: Device is online and in working state

Step 3: Add Senstar Parameters to GCXONE​

Step 3: Add Senstar Parameters to GCXONE

UI path: GCXONE → Configuration App → Service Provider → Overview → Edit → Additional Settings → Custom Property

Configuration Steps

  1. Login to GCXONE
  2. Navigate to configuration app
  3. At service provider level, click on edit button under overview tab
  4. Click on additional settings tab → Custom property
  5. Scroll down and click on "Add +" button

  6. Enter parameter details:

Senstar Parameters Overview
Senstar Edit Overview
Senstar Custom Property
Senstar Parameter Details

Expected result: Custom property added successfully

Step 4: Add Senstar Device Under the Required Site​

Step 4: Add Senstar Device Under the Required Site

UI path: GCXONE → Configuration → Site → Devices → Add New Device

Configuration Steps

  1. Go to the Configuration section in GCXONE
  2. Select the target site under which the Senstar device should be registered
  3. Navigate to Devices → Add New Device

  4. Fill in the following details:

    • Device Name: e.g., "Senstar Camera - Gate A"
    • Device Type: SenStar
    • IP Address/Host: xxx.xxx.xxx.xxx
    • Http/s Port: Default or customized (e.g., 5000)
    • Enable HTTPS: switch ON the toggle if the device supports HTTPS, If not it can be in OFF
    • Username: xxx
    • Password: xxx
    • RTSP Port: for streaming
    • Enable event polling check box for events to flow with 10 sec interval
Senstar Site Selection
Senstar Add Device
Senstar Default Ports

Important: Streaming Key: The protected RTSP password should be provided in this field. See Step 5 for how to generate the encoded password.

Expected result: Device configuration page ready for password encoding

Step 5: Generate Streaming Password​

Step 5: Generate Streaming Password

Background

The Senstar device requires an encoded password to access the RTSP-based live stream. The encoder cannot be downloaded and installed directly. You need to install the Senstar server exe in your machine as mentioned in prerequisite conditions.

Steps to Get Encoded Password

  1. Access the Password encoder from your system in the following path:

    • PATH: Local disk C → Program files → Senstar → Symphony server V7 → _Tools → PasswordEncoder (File type - Application)
  2. Run PasswordEncoder.exe
  3. Enter device password
  4. Copy and paste the Encoded Password in Device Configuration page
Senstar Password Encoder Path
Senstar Password Encoder
Senstar VLC Note

Info: The note above is needed to stream the live via VLC media player and is not required in GCXONE.

Enable Events

Check the event polling enabled checkbox

Senstar Event Polling

Click Save & Verify to confirm that the device is reachable and data (stream/events) is being received

Note: Make sure RTSP URL works in VLC media player for testing purposes.

Senstar Live Stream
Senstar Events in Video Activity

Expected result: Device added successfully with live stream and events

Step 6: Configuring Senstar for Alarms​

Step 6: Configuring Senstar for Alarms

Background Information

The Senstar Symphony Server can generate alarms from rules. Rules include events, action sets, and schedules:

  • Event: Triggers a rule. Examples include events from video analytics, camera inputs, and access devices
  • Action Set: Defines the actions that the Senstar Symphony Server takes when an event triggers a rule
  • Schedule: Defines when a rule is active. An event must occur during an active time in the schedule to trigger a rule

When a rule is enabled, the occurrence of an event associated with the rule during an active period in the rule's schedule causes the Senstar Symphony Server to perform the actions defined in the rule's action set.

Reference: Please refer to Senstar Webhelp on how to create new rule.

Steps to Add Rule in Senstar Client

Note: The below configuration should be configured by admin user.

  1. Step 1: Open the symphony client from your machine
  2. Step 2: Login to the device in the symphony client
  3. Step 3: Click on the server configuration option
  4. Step 4: User will be redirected to the Senstar portal
  5. Step 5: Login to the portal with username and password
  6. Step 6: User will be landed up in the configuration
  7. Step 7: Click on the Rules tab
  8. Step 8: Click on the add button
  9. Step 9: Provide the mandatory fields required to add a rule
  10. Step 10: Click on save
  11. Step 11: The added rule will be listed under rules tab
  12. Step 12: Now the events should flow according to the rule set in client
  13. Step 13: The event generated in client will be received in GCXONE
Senstar Symphony Client
Senstar Server Configuration
Senstar Portal Login
Senstar Configuration Portal
Senstar Add Rule
Senstar Rule Configuration
Senstar Rules List
Senstar Events in Client
Senstar Events in GCXONE

Important: Rules should be enabled for the alarms to be generated in client. Alarms will not be generated if no rules is enabled in client.

Expected result: Rules configured and events flowing to GCXONE

Step 7: Verify Integration​

Step 7: Verify Integration

Verification Checks

  • ✅ Live Stream appears in GCXONE
  • ✅ Events appear in Video Activity Search and Device Dashboard
  • ✅ Make sure RTSP URL works in VLC media player
  • ✅ Rules are enabled and generating alarms

Expected result: Full integration working with live stream and events

Troubleshooting​

Common Issues and Solutions

  • Verify RTSP URL works in VLC media player
  • Check that encoded password is correctly generated and entered
  • Verify RTSP port is correct and accessible
  • Ensure network connectivity to device

Troubleshooting Tools​

Additional Tools

Senstar SDK Mobile: Mobile Bridge application is used to get connected sensors lists

Need Help?​

If you're experiencing issues during configuration, check our Troubleshooting Guide or contact support.