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EagleEye Installer Configuration

This guide provides step-by-step instructions for configuring EagleEye Bridge devices to integrate with GCXONE. Follow these steps to ensure proper bridge connectivity, camera network management, and device registration.

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Configuration

Step-by-Step

Prerequisites​

Before You Begin

  • ✅ Administrative access to EagleEye Bridge configuration
  • ✅ Network connectivity to bridge device
  • ✅ Active internet connection for cloud system integration
  • ✅ ESN (Equipment Serial Number) from bridge device

Step 1: Obtain Bridge Information​

Step 1: Obtain Bridge Information

UI path: EagleEye Bridge → Bridge Settings

Collect Bridge Details

  1. Access EagleEye Bridge configuration interface
  2. Navigate to Bridge Settings section

  3. Record the following hardware and network information:

    • SSN: Serial number of the bridge
    • IP Address: Local IP address assigned to the bridge on internal network
    • ESN: Equipment Serial Number (Required for GCXONE registration)
    • GUID: Unique global identifier for the device in cloud system
    • WAN: 1000Mb/s - WAN (uplink) connection supports gigabit speeds
    • CamLan: 1000Mb/s - Bridge's camera network interface supports gigabit speeds
    • CamLan+: Confirms camera LAN supports up to 1000Mb/s (Gigabit) for high-throughput support
EagleEye Bridge Settings

Important: ESN (Equipment Serial Number) is required for GCXONE registration. Make sure to copy it exactly as shown.

Expected result: Bridge information collected for registration and configuration

Step 2: Configure User Settings​

Step 2: Configure User Settings

UI path: EagleEye Bridge → User Settings

Configuration Steps

  1. Navigate to User Settings section in bridge interface
  2. Configure user accounts and permissions as required
  3. Set up authentication parameters
  4. Configure access levels and security settings
  5. Ensure proper user management for system access
EagleEye User Settings 1
EagleEye User Settings 2
EagleEye User Settings 3

Expected result: User settings properly configured for bridge access and management

Step 3: Add Device in GCXONE​

Step 3: Add Device in GCXONE

UI path: GCXONE → Configuration App → Site → Devices → Add → EagleEye

Configuration Steps

  1. Login to GCXONE platform
  2. Navigate to configuration app
  3. Go to Site → Devices → Add → EagleEye

  4. Provide the mandatory details:

    • Device Name: Descriptive name for the bridge
    • ESN: Equipment Serial Number obtained from Step 1
    • IP Address: Bridge IP address
    • Authentication credentials: As configured in user settings
  5. Click on "Discover" to detect the device
  6. Verify device discovery is successful
  7. Click "Save" to complete registration
EagleEye GCXONE Configuration

Expected result: EagleEye bridge successfully added and discovered in GCXONE

Step 4: Verify Integration​

Step 4: Verify Integration

Verification Checks

  • ✅ Verify bridge appears in GCXONE device list
  • ✅ Confirm network connectivity is established
  • ✅ Test camera network functionality (CamLan)
  • ✅ Verify WAN connection is operational
  • ✅ Check GUID registration in cloud system
  • ✅ Confirm user authentication is working
  • ✅ Test high-throughput camera support

Expected result: Complete EagleEye integration with GCXONE platform

Troubleshooting​

Common Issues and Solutions

  • Verify IP address configuration is correct
  • Check WAN connection supports gigabit speeds
  • Ensure proper network routing and firewall settings
  • Confirm internet connectivity for cloud integration

Need Help?​

If you're experiencing issues during configuration, check our Troubleshooting Guide or contact support.