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Mobotix IP Camera Configuration

Overview​

This guide covers the configuration of Mobotix IP Camera integration with GCXONE, including camera setup, ONVIF configuration, and GCXONE platform integration.

What you'll accomplish:

  • Configure Mobotix camera network settings
  • Enable ONVIF service for integration
  • Create integration user account
  • Add camera to GCXONE platform
  • Configure events and Genesis Audio (SIP)
  • Verify successful integration

Estimated time: 15-20 minutes

Prerequisites​

Ensure you have completed the prerequisites listed in the Overview:

  • Mobotix IP camera with latest firmware
  • Admin access to Mobotix camera web interface
  • Network connectivity between camera and GCXONE
  • GCXONE account with device configuration permissions
  • Static IP or DHCP reservation for camera

Configuration Workflow​

The configuration process consists of 3 main parts:

  1. Camera Network Setup - Configure network and access (Steps 1-2)
  2. ONVIF and Integration Setup - Enable ONVIF, create user (Steps 3-4)
  3. GCXONE Platform Setup - Add camera, configure features (Steps 5-6)

Part 1: Camera Network Setup​

Step 1: Access Mobotix Camera Web Interface​

UI Path: Web Browser → http://[Camera-IP]

Objective: Access Mobotix camera web interface to begin configuration.

Configuration Steps:

  1. Open web browser and navigate to camera IP address:
    • Default IP may be obtained via DHCP or manufacturer default
    • Use Mobotix camera tool to discover camera on network
  2. Log in with admin credentials:
    • Default username: admin
    • Default password: meinsm (change immediately for security)
  3. Accept security certificate if prompted
  4. Change default password:
    • Navigate to Admin Menu → Admin Password
    • Enter new strong password
    • Click Set
Security Alert

Default Mobotix password "meinsm" MUST be changed immediately!

Mobotix cameras use a well-known default password that poses a serious security risk. Always:

  • Change the password during initial setup
  • Use a strong password (12+ characters, mixed case, numbers, symbols)
  • Document the new password in your password manager
  • Never use the default password in production environments

Expected Result: Successfully logged into Mobotix camera web interface with admin access.

Step 2: Configure Network Settings​

UI Path: Admin Menu → Network → Network Configuration

Objective: Configure camera network settings for GCXONE integration.

Configuration Steps:

  1. Navigate to Admin Menu → Network → Network Configuration
  2. Configure IP Configuration:
    • DHCP: Uncheck (for static IP) or Check (for DHCP)
    • IP Address: 192.168.1.100 (example - use static IP recommended)
    • Subnet Mask: 255.255.255.0
    • Gateway: 192.168.1.1
    • DNS Server: 8.8.8.8 or local DNS
  3. Configure Ports:
    • HTTP Port: 80 (default)
    • HTTPS Port: 443 (default)
  4. Click Set to save settings
  5. Reboot camera if IP address changed (camera will reload at new IP)
  6. Verify network connectivity by accessing camera at new IP
Mobotix Admin Menu

Mobotix uses a unique menu system accessed via the Admin Menu button or link. The interface is functional but may appear dated compared to modern cameras. Key navigation tips:

  • Admin Menu: Main configuration hub (top-right or bottom-left)
  • Set button: Saves changes (must click after each section)
  • Quick Install: Wizard for initial setup (skip if already configured)
  • Advanced settings: Nested under each main section

Refer to Mobotix documentation for your specific model's menu structure.

Expected Result: Camera has static IP and is accessible via HTTP/HTTPS.

Part 2: ONVIF and Integration Setup​

Step 3: Enable ONVIF Service​

UI Path: Admin Menu → Network → ONVIF

Objective: Enable ONVIF service for GCXONE integration.

Configuration Steps:

  1. Navigate to Admin Menu → Network → ONVIF
  2. Enable ONVIF:
    • Enable ONVIF Service: ✓ Checked
    • ONVIF Port: 80 (default) or custom port
  3. Configure ONVIF Authentication:
    • Authentication: WS-UsernameToken (recommended)
  4. Click Set to enable ONVIF
  5. Verify ONVIF service is active
Mobotix ONVIF Support

Mobotix cameras support ONVIF Profile S for basic streaming and Profile T for advanced features (firmware dependent). Key notes:

  • ONVIF port: Usually same as HTTP port (80), but check your model
  • MxPEG codec: Mobotix's proprietary codec may not work via ONVIF - use H.264 stream instead
  • Firmware: Ensure firmware is up-to-date for best ONVIF compatibility
  • Authentication: WS-UsernameToken recommended for security

Expected Result: ONVIF service enabled and accessible on configured port.

Step 4: Create Integration User Account​

UI Path: Admin Menu → Admin Password / User Management

Objective: Create or configure user account for GCXONE integration.

Configuration Steps:

  1. Option A: Use Admin Account (simpler, less secure):

    • Use existing admin account credentials for GCXONE integration
    • Ensure admin password is strong and documented

  2. Option B: Create ONVIF User (recommended for security):

    • Navigate to Admin Menu → User Management (if available)
    • Create new user:
      • Username: gcxone_integration
      • Password: Create strong password
      • Permissions: Full access or ONVIF access
    • Click Set to create user

Note: Some Mobotix models use a single admin account. For these models, use the admin credentials for integration.

Note: User configuration interface varies by Mobotix model. Some models may use the Admin Password section for user management.

Expected Result: Integration user account ready with appropriate permissions.

Part 3: GCXONE Platform Setup​

Step 5: Add Mobotix Camera in GCXONE​

UI Path: GCXONE Web Portal → Devices → Add Device

Objective: Register Mobotix camera in GCXONE platform.

Configuration Steps:

  1. Log into GCXONE web portal with admin credentials
  2. Navigate to Devices → Add Device
  3. Select device type:
    • Type: IP Camera
    • Manufacturer: Mobotix or ONVIF
  4. Enter camera details:
    • Device Name: Descriptive name (e.g., "Front Entrance - Mobotix")
    • IP Address/Hostname: Camera IP from Step 2 (e.g., 192.168.1.100)
    • Port: 80 (ONVIF port)
    • Username: Integration user from Step 4 (admin or gcxone_integration)
    • Password: Password for integration user
    • Protocol: ONVIF
    • Time Zone: Select appropriate time zone
  5. Click Test Connection to verify connectivity
  6. If successful, click Add Device to register in GCXONE
  7. GCXONE will discover camera capabilities via ONVIF
Mobotix Integration via ONVIF

When adding Mobotix cameras to GCXONE:

  • Protocol: Select ONVIF (recommended) or Mobotix if available
  • Streaming: GCXONE will use H.264 stream (MxPEG may have limited support)
  • Features: Core ONVIF features supported - advanced Mobotix features may require Mobotix-specific integration
  • Audio: Two-way audio supported if camera has microphone/speaker

Use ONVIF for maximum compatibility across GCXONE platform versions.

Expected Result: Mobotix camera successfully added and shows "Online" status in GCXONE.

Step 6: Configure Events and Genesis Audio​

UI Path: GCXONE → Devices → Mobotix Camera → Configuration

Objective: Configure event detection, arm/disarm, and Genesis Audio (SIP).

Configuration Steps:

  1. In GCXONE, navigate to newly added Mobotix camera
  2. Click Configuration or Settings
  3. Configure Event Settings:
    • Motion Detection: ✓ Enable
    • Event Forwarding: ✓ Enable
    • Event Notifications: ✓ Enable (push, email)
  4. Configure Arm/Disarm:
    • Enable Arm/Disarm: ✓ Checked
    • Default State: Armed or Disarmed
  5. Configure Genesis Audio (SIP) (if required):
    • Enable Genesis Audio: ✓ Checked
    • SIP Configuration: Auto-configured by GCXONE
    • Audio Codec: G.711 (default)
  6. Configure Streaming Settings:
    • Stream Quality: Auto or Manual
    • Cloud Streaming: ✓ Enable
  7. Click Save Configuration

Note: Event and audio configuration is completed through the GCXONE web interface after successful device addition.

Expected Result: Events configured, arm/disarm enabled, Genesis Audio ready (if configured).

Verification and Testing​

Verification Checklist​

Live Streaming:

  • Cloud live streaming works
  • Stream quality is acceptable
  • MxPEG codec streaming functional

Events:

  • Motion detection events forwarded to GCXONE
  • Event notifications received (push, email)
  • Arm/Disarm functions work correctly

Audio (if configured):

  • Genesis Audio (SIP) two-way communication works
  • Microphone captures audio
  • Speaker plays audio clearly

General:

  • Camera status shows "Online" in GCXONE
  • Mobile app access works
  • No error messages in logs

Advanced Configuration​

Motion Detection Customization​

To customize motion detection in Mobotix camera:

  1. Access Mobotix web interface
  2. Navigate to Setup Menu → Event Control → Motion Detection
  3. Configure detection areas:
    • Draw or adjust detection zones
    • Set sensitivity levels
    • Configure trigger thresholds
  4. Configure Event Actions:
    • Enable event recording
    • Set event duration
  5. Click Set to save

Audio Configuration​

To optimize audio settings:

  1. Navigate to Admin Menu → Audio
  2. Configure Microphone:
    • Adjust gain/sensitivity
    • Enable noise suppression
  3. Configure Speaker:
    • Adjust volume
    • Test speaker output
  4. Click Set to save

Troubleshooting​

See the Troubleshooting Guide for common problems and solutions.

Quick troubleshooting:

  • Camera not discovered: Verify ONVIF enabled, check IP address and port
  • Connection fails: Check firewall allows ports 80, 443, 554
  • No video: Verify camera has power and network connectivity
  • Poor video quality: Check network bandwidth, adjust stream quality
  • No events: Verify motion detection enabled in Mobotix camera
  • Audio not working: Check Genesis Audio (SIP) enabled, verify microphone/speaker settings
  • MxPEG codec issues: Ensure GCXONE supports MxPEG or use ONVIF H.264 stream

Need Help?

If you need assistance with Mobotix IP Camera configuration, contact support.