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NXG Cloud NVR Configuration

Overview​

This simplified guide covers the NXG Cloud NVR setup with GCXONE using zero-touch provisioning. Unlike traditional NVRs, NXG Cloud NVR automatically registers with GCXONE on first boot, eliminating complex configuration steps.

What you'll accomplish:

  • Install NXG Cloud NVR hardware and connect cameras
  • Verify automatic cloud registration and discovery
  • Activate integration profile with one click
  • Test all pre-configured features

Estimated time: 5-10 minutes (fastest integration in the platform)

Prerequisites​

Ensure you have completed the prerequisites listed in the Overview:

  • NXG Cloud NVR hardware (pre-registered with NXGEN cloud)
  • Network connectivity with internet access
  • GCXONE account with device configuration permissions
  • Ethernet cable for NVR network connection
  • IP cameras (PoE or network-connected)

Configuration Workflow​

The configuration process consists of 2 simplified parts (cloud-native zero-touch):

  1. Physical Installation - Connect NVR to network and cameras (Step 1)
  2. Automatic Cloud Setup - NVR auto-registers, activate profile, verify (Steps 2-4)

Part 1: Physical Installation​

Step 1: Install NXG Cloud NVR and Connect Cameras​

UI Path: Physical Installation

Objective: Install NVR hardware, connect to network, and connect cameras.

Installation Steps:

  1. Unbox NXG Cloud NVR and verify contents:
    • NVR unit
    • Power adapter
    • Ethernet cable (if not included, use standard Cat5e/Cat6)
    • Quick start guide
  2. Connect NVR to Network:
    • Connect Ethernet cable from NVR to network switch/router
    • Verify network has internet connectivity
    • Verify firewall allows outbound HTTPS (port 443)
  3. Connect Cameras to NVR:
    • For PoE NVRs: Connect cameras directly to NVR PoE ports
    • For Standard NVRs: Connect cameras to same network as NVR
    • Verify all cameras power on and connect
  4. Power On NVR:
    • Connect power adapter to NVR
    • Wait 2-3 minutes for NVR to boot and auto-register with cloud

NXG Cloud NVR Installation

Expected Result: NVR powered on, connected to network, cameras detected. NVR automatically registers with NXGEN cloud.

Zero-Touch Provisioning Benefits

What just happened? Your NXG Cloud NVR automatically:

  • ✓ Connected to NXGEN cloud infrastructure (no manual server configuration)
  • ✓ Registered with your GCXONE account (no credential entry needed)
  • ✓ Discovered connected cameras (no manual camera addition)
  • ✓ Applied security certificates (no SSL/TLS configuration)
  • ✓ Configured firewall-friendly outbound connections (no port forwarding)

Time saved: Traditional NVRs require 30-60 minutes of network configuration, port forwarding, DDNS setup, and credential management. NXG Cloud NVR eliminates ALL of this through zero-touch cloud provisioning.

Part 2: Automatic Cloud Setup​

Step 2: Verify Automatic Discovery in GCXONE​

UI Path: GCXONE Web Portal → Devices → Discovered Devices

Objective: Verify NXG Cloud NVR appears automatically in GCXONE.

Verification Steps:

  1. Log into GCXONE web portal with admin credentials
  2. Navigate to Devices → Discovered Devices or Dashboard
  3. Wait 30-60 seconds for NVR to appear in discovered devices list
  4. Locate your NXG Cloud NVR in the list:
    • Device Name: NXG Cloud NVR + serial number (auto-detected)
    • Status: "Pending Activation" or "Ready"
    • Cameras: Number of cameras detected
  5. Click on the NVR entry to view details

Auto-Discovered NVR

Expected Result: NXG Cloud NVR appears automatically in GCXONE with all cameras detected.

Troubleshooting: If NVR doesn't appear after 2 minutes:

  • Verify NVR has internet connectivity (check NVR front panel LEDs)
  • Verify firewall allows outbound HTTPS (port 443)
  • Check NVR is powered on and booted completely
  • Refresh GCXONE page

Step 3: Activate Integration Profile (One-Click Setup)​

UI Path: GCXONE → Devices → NXG Cloud NVR → Activate

Objective: Activate integration profile to enable all features automatically.

Activation Steps:

  1. Click on your NXG Cloud NVR in GCXONE device list
  2. Click Activate or Configure Integration
  3. Select Integration Profile:
    • Basic Profile: Essential features (live streaming, playback, events) - Good for basic deployments
    • Basic+ Profile: Enhanced features (event management, notifications, arm/disarm) - Recommended for most deployments
    • Advanced Profile: Full features (AI analytics, advanced automation, timelapse) - Best for comprehensive security
  4. Click Activate Profile
  5. Wait 10-30 seconds for activation to complete
  6. All features are automatically configured based on selected profile:
    • ✓ Cloud streaming enabled
    • ✓ Local streaming enabled
    • ✓ Event forwarding enabled
    • ✓ Notifications configured
    • ✓ Genesis Audio (SIP) enabled
    • ✓ PTZ control enabled (if PTZ cameras present)
    • ✓ Cloud polling enabled
    • ✓ Timeline enabled

Profile Activation

Expected Result: Integration profile activated, all features auto-configured, NVR status shows "Online".

Step 4: Verify Camera and Feature Configuration​

UI Path: GCXONE → Devices → NXG Cloud NVR → Cameras / Settings

Objective: Verify all cameras and features are auto-configured correctly.

Verification Steps:

  1. Navigate to Cameras tab in NXG Cloud NVR device page
  2. Verify all connected cameras are listed:
    • Camera name (auto-generated or editable)
    • Status: "Online"
    • Cloud streaming: ✓ Enabled
    • Local streaming: ✓ Enabled
    • Timeline: ✓ Enabled
  3. Optional: Customize camera settings:
    • Rename cameras to descriptive names
    • Assign cameras to site/location hierarchy
    • Adjust stream quality (Auto recommended)
    • Configure privacy masks if needed
  4. Verify Event Configuration (auto-configured):
    • Motion detection: ✓ Enabled
    • Event notifications: ✓ Enabled (push, email)
    • Event recording: ✓ Enabled
  5. Verify Advanced Features (based on profile):
    • Genesis Audio (SIP): ✓ Enabled
    • PTZ control: ✓ Enabled (if PTZ cameras)
    • AI analytics: ✓ Enabled (Advanced profile)
  6. Click Save if any customizations made

Camera Verification

Expected Result: All cameras online, features auto-configured per selected profile.

Verification and Testing​

Quick Verification Checklist​

Immediate Tests (Less than 2 minutes):

  • All cameras show "Online" status in GCXONE
  • Live streaming works (click any camera to view)
  • NVR status shows "Online" in GCXONE
  • Timeline appears with event markers

Comprehensive Tests (5-10 minutes):

  • Live Streaming: Cloud live streaming works for all cameras
  • Playback: Cloud playback works with timeline navigation
  • Events: Motion detection events appear in timeline
  • Notifications: Push notifications received on mobile app (trigger motion)
  • Audio: Genesis Audio (SIP) two-way communication works (if configured)
  • PTZ: PTZ controls work for PTZ cameras (if present)
  • Local Streaming: Local streaming works when on same network
  • Mobile App: Access NVR and cameras via GCXONE mobile app

Advanced Configuration (Optional)​

Customizing Auto-Configured Settings​

While NXG Cloud NVR auto-configures all settings, you can optionally customize:

Camera Names and Organization:

  1. Navigate to Cameras tab
  2. Click camera to rename
  3. Assign to site/location hierarchy
  4. Group cameras by zone/area

Event Notification Rules:

  1. Navigate to Event Configuration
  2. Customize notification schedule (24/7 or custom hours)
  3. Add additional notification recipients
  4. Configure event-specific actions

AI Analytics (Advanced Profile):

  1. Navigate to Analytics settings
  2. Enable specific analytics:
    • Person detection
    • Vehicle detection
    • Line crossing
    • Loitering detection
  3. Configure analytics zones for each camera
  4. Set analytics sensitivity

Troubleshooting​

See the Troubleshooting Guide for common problems and solutions.

Quick troubleshooting:

  • NVR not discovered: Verify internet connectivity, check firewall allows outbound HTTPS (443)
  • Cameras not detected: Verify cameras connected to NVR PoE ports or network
  • No video: Verify cameras are powered on and online in NVR
  • Activation fails: Refresh GCXONE page, verify GCXONE account permissions
  • Events not appearing: Wait 5 minutes for initial event sync, trigger motion to test

Why NXG Cloud NVR is Different​

Traditional NVR setup vs. NXG Cloud NVR:

TaskTraditional NVRNXG Cloud NVR
Network ConfigurationManual IP, port forwarding, DDNSAutomatic (zero-touch)
Cloud RegistrationManual account creation, server setupAutomatic on first boot
GCXONE IntegrationManual device addition, credentialsAutomatic discovery
Feature ConfigurationStep-by-step manual configurationOne-click profile activation
Firmware UpdatesManual download and installationAutomatic cloud updates
Total Setup Time45-90 minutes5-10 minutes

Need Help?

If you need assistance with NXG Cloud NVR, contact support. Most issues resolve automatically within 5 minutes of installation.