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ENEO NVR Configuration

Overview​

This guide covers the complete configuration of ENEO NVR integration with GCXONE, including both device-side and platform-side setup.

What you'll accomplish:

  • Configure ENEO NVR for communication with GCXONE
  • Enable SDK access and configure required services
  • Set up network connectivity and user credentials
  • Add and register NVR in GCXONE platform
  • Configure camera mappings and event rules
  • Verify successful integration and test key features

Estimated time: 30-45 minutes

Prerequisites​

Ensure you have completed the prerequisites listed in the Overview:

  • ENEO NVR with firmware 3.0 or higher
  • Network connectivity established between NVR and GCXONE
  • Administrative credentials for NVR available
  • GCXONE account with device configuration permissions
  • Static IP or DDNS configured for NVR

Configuration Workflow​

The configuration process consists of 3 main parts:

  1. NVR Configuration - Configure network, enable SDK access, and create integration user
  2. GCXONE Platform Setup - Add NVR in GCXONE and configure integration
  3. Verification - Test live streaming, playback, timeline, events, and PTZ features

Part 1: ENEO NVR Configuration​

Step 1: Access NVR Web Interface​

UI Path: Web Browser → http://[NVR-IP]

Objective: Access the ENEO NVR web interface to begin configuration.

Configuration Steps:

  1. Open a web browser and navigate to the NVR's IP address
  2. Log in with administrative credentials
  3. Verify NVR firmware version is 3.0 or higher
  4. Check that all cameras are online and recording

ENEO NVR Login

Expected Result: Successfully logged into NVR web interface with admin privileges.

Step 2: Configure Network Settings​

UI Path: Configuration → Network → TCP/IP

Objective: Ensure the NVR has proper network connectivity for GCXONE integration.

Configuration Steps:

  1. Navigate to Configuration → Network → TCP/IP
  2. Verify or configure network parameters:
    • IP Address: Static IP recommended (note this for GCXONE setup)
    • Subnet Mask: Match your network configuration
    • Gateway: Default gateway IP
    • Preferred DNS: 8.8.8.8 or your network DNS
    • Alternate DNS: 8.8.4.4 (optional)
  3. Test internet connectivity
  4. Click Save to apply settings

Network Configuration

Expected Result: NVR has valid IP configuration and internet connectivity.

Step 3: Configure User Accounts and Enable SDK​

UI Path: Configuration → System → User Management / SDK Settings

Objective: Create integration user and enable SDK access for GCXONE.

Configuration Steps:

  1. Navigate to Configuration → System → User Management
  2. Create a new user for GCXONE integration:
    • Username: gcxone_integration (or preferred name)
    • Password: Create strong password (save for GCXONE setup)
    • User Level: Administrator
    • Permissions: Enable all (Live View, Playback, PTZ, Configuration)
  3. Navigate to Configuration → Network → Advanced Settings → Platform Access
  4. Enable SDK Service or Platform Integration:
    • Enable SDK/API access
    • Note the SDK port (usually 8000 or default)
  5. Click Save and restart if prompted

User and SDK Configuration

Expected Result: Integration user created with full permissions, SDK service enabled.

Step 4: Configure Camera and Recording Settings​

UI Path: Configuration → Camera / Recording

Objective: Verify cameras are configured correctly for integration.

Configuration Steps:

  1. Navigate to Configuration → Camera
  2. For each camera:
    • Verify camera is online and streaming
    • Enable Motion Detection if required
    • Configure Main Stream quality (1080p recommended)
    • Configure Sub Stream for remote viewing (lower resolution)
  3. Navigate to Configuration → Recording
  4. Configure recording schedule:
    • Continuous Recording: 24/7 or scheduled
    • Event Recording: Motion detection, I/O triggers
    • Pre-Record: 5-10 seconds
    • Post-Record: 30 seconds
  5. Click Save to apply settings

Camera and Recording Configuration

Expected Result: All cameras configured with proper streaming and recording settings.

Part 2: GCXONE Platform Setup​

Step 5: Add ENEO NVR in GCXONE​

UI Path: GCXONE Web Portal → Devices → Add Device

Objective: Register the ENEO NVR in the GCXONE platform.

Configuration Steps:

  1. Log into the GCXONE web portal with admin credentials
  2. Navigate to Devices → Add Device
  3. Select ENEO NVR from device types
  4. Enter NVR details:
    • Device Name: Descriptive name (e.g., "Site A - ENEO NVR")
    • IP Address/Hostname: NVR IP address (from Step 2)
    • Port: 8000 (or SDK port configured in Step 3)
    • Username: Integration user from Step 3
    • Password: Password for integration user
    • Protocol: TCP/IP
  5. Click Test Connection to verify connectivity
  6. If successful, click Add Device to register in GCXONE
  7. GCXONE will discover all cameras from the NVR

Add Device in GCXONE

Expected Result: ENEO NVR successfully added and shows "Online" status in GCXONE.

Step 6: Configure Cameras and Events​

UI Path: GCXONE → Devices → ENEO NVR → Configuration

Objective: Map cameras, configure event rules, and enable features.

Configuration Steps:

  1. In GCXONE, navigate to the newly added ENEO NVR device
  2. Click Configure Cameras or Camera Management
  3. For each camera:
    • Verify camera name and assign to site/location
    • Enable Cloud Streaming for remote access
    • Enable Event Forwarding to forward events to GCXONE
    • Configure Stream Quality (auto, high, medium, low)
    • Enable Timeline for event navigation
  4. Configure Event Rules:
    • Enable Motion Detection events
    • Enable System events (camera offline, disk full)
    • Configure notification rules (email, push, SMS)
    • Set event recording actions
  5. Click Save Configuration

Camera and Event Configuration

Expected Result: All cameras mapped, events forwarded, and notifications configured.

Part 3: Verification and Testing​

Verification Checklist​

Test all core functions before completing configuration:

Live Streaming:

  • Cloud live streaming works for all cameras
  • Local live streaming works (if on same network)
  • Stream quality is acceptable with minimal latency
  • Audio works (if cameras support audio)

Playback and Timeline:

  • Cloud playback works with timeline navigation
  • Local playback works (if on same network)
  • Timeline shows event markers correctly
  • Video export works

Events:

  • Motion detection events are forwarded to GCXONE
  • Event notifications are sent correctly
  • Event video clips are recorded
  • Arm/Disarm functions work

PTZ Control (if applicable):

  • PTZ controls work (pan, tilt, zoom)
  • PTZ presets can be saved and recalled
  • Local PTZ control works

General:

  • Device status shows "Online" in GCXONE
  • Mobile app access works
  • No error messages in logs

Advanced Configuration​

PTZ Preset Configuration​

For cameras with PTZ capabilities:

  1. In GCXONE, navigate to camera PTZ settings
  2. Use PTZ controls to position camera
  3. Click Save Preset and name it
  4. Repeat for additional presets
  5. Test presets by selecting from dropdown

Timeline Configuration​

Optimize timeline performance:

  1. In ENEO NVR, ensure event recording is enabled
  2. Configure motion detection sensitivity
  3. In GCXONE, enable timeline for cameras
  4. Adjust timeline display density (events per hour)

Multi-Site Management​

For managing multiple ENEO NVRs:

  1. Add each NVR as separate device in GCXONE
  2. Organize cameras by site/location hierarchy
  3. Create site-specific event rules
  4. Configure role-based access per site

Troubleshooting​

If you encounter issues during configuration, see the Troubleshooting Guide for common problems and solutions.

Quick troubleshooting:

  • NVR not discovered: Verify IP address, port, and credentials
  • Connection fails: Check firewall rules allow port 8000 and 443
  • No video: Verify cameras are online in NVR interface
  • No events: Check event detection is enabled on NVR and GCXONE
  • PTZ not working: Verify PTZ cameras are properly configured in NVR

Need Help?

If you need assistance with ENEO NVR configuration, contact support.