Skip to main content

Ganz

Device Information:

  • Device: Ganz Device Model
  • Vendor: Ganz
  • Model: Various
  • Firmware: Compatible versions
  • Platform: GC-X-ONE
  • Doc Version: 1.0.0

Summary​

  • Purpose: Configure Ganz devices to integrate seamlessly with GC-X-ONE platform for video surveillance and event management.
  • Outcome: Enhanced functionality with live streaming, event detection, and alarm management through GC-X-ONE integration.
  • Audience: Field engineer / Support.

Prerequisites​

  • Network connectivity to Ganz device
  • Administrative access to device configuration
  • Proper firewall configuration for HTTP/HTTPS and RTSP ports
  • NTP server access for time synchronization

Device Profile​

  • Type: IP Camera/Video Surveillance Device
  • Discovery: ONVIF Protocol
  • Events: Motion detection, tampering, line crossing, intrusion detection
  • Ports: HTTP/HTTPS (80/443), RTSP (554)
  • Known quirks: Requires proper time synchronization for accurate event timestamps. ONVIF should be enabled for third-party platform integration. Stream configuration affects performance optimization.

Core Functions

  • Live: Supported
  • Events: Supported (Motion, Tampering, Line Crossing, Intrusion)
  • Stream Configuration: Supported (H.264/H.265)
  • Time Sync: NTP Supported
  • ONVIF: Supported

Steps​

Step 1 — Network Configuration​

  • UI path: Ganz Device → Network Settings

  • Configure Network Settings

    • Assign a Static IP or use DHCP
    • Configure:
      • IP Address
      • Subnet Mask
      • Default Gateway
      • DNS Server
    • Ensure port forwarding is set up if accessing the device over the internet
    • Make sure firewall settings allow access on HTTP/HTTPS and RTSP ports (typically 80/443 and 554)
    • Ganz Network Configuration

  • Expected result: Network connectivity established to Ganz device

Step 2 — Time Settings Configuration​

  • UI path: Ganz Device → Time Settings

  • Configure Time Synchronization

    • Set the time zone correctly
    • Enable NTP (Network Time Protocol) to sync time with a reliable time server (e.g., pool.ntp.org)
    • Ensure both the camera and VMS server are time-synced
    • Ganz Time Settings

  • Expected result: Time settings configured with NTP synchronization for accurate event timestamps

Step 3 — Alarm/Event Configuration​

  • UI path: Ganz Device → Alarm/Event Settings

  • Configure Event Detection

    • Configure motion detection zones in the camera settings
    • Set up alarm input/output (if the device has I/O ports)
    • Enable event triggers such as:
      • Motion detection
      • Tampering
      • Line crossing
      • Intrusion detection
    • Set notification methods (email, snapshot upload, or VMS alert)
    • Test event triggers to verify correct operation
    • Ganz Alarm Configuration 1
    • Ganz Alarm Configuration 2
    • Ganz Alarm Configuration 3
    • Ganz Alarm Configuration 4

  • Expected result: Event triggers configured and tested for proper operation

Step 4 — Live View Settings​

  • UI path: Ganz Device → Live View/Stream Settings

  • Configure Stream Settings

    • Select stream type (main stream/sub-stream)
    • Set resolution, frame rate, and compression (H.264/H.265) for performance optimization
    • Enable ONVIF if using with third-party platforms
    • Ganz Stream Settings 1
    • Ganz Stream Settings 2

  • Expected result: Live stream configured and optimized for GC-X-ONE integration

Step 5 — Add Device in GC-X-ONE​

  • UI path: GC-X-ONE → Configuration App → Site → Devices → Add → GanzAI

  • Configure Device in GC-X-ONE

    • Login to GC-X-ONE
    • Navigate to configuration app
    • Navigate to Site → Devices → Add → GanzAI
    • Provide the mandatory details:
      • Device Name
      • IP Address
      • Username and Password
      • Port configuration
    • Click on Discover
    • Click Save
    • Ganz GC-X-ONE Configuration

  • Expected result: Ganz device successfully added and discovered in GC-X-ONE

Step 6 — Verify Integration​

  • Checks

    • Verify live stream appears in GC-X-ONE
    • Test event detection and alarm notifications
    • Confirm time synchronization is working
    • Check ONVIF compatibility
    • Verify all configured event triggers are functioning

  • Expected result: Complete Ganz integration with GC-X-ONE platform

Troubleshooting​

  • Network connectivity issues

    • Verify IP address, subnet mask, and gateway configuration
    • Check firewall settings for required ports (80/443, 554)
    • Ensure port forwarding is configured correctly for remote access

  • Time synchronization problems

    • Verify NTP server is reachable
    • Check time zone settings match GC-X-ONE
    • Ensure both camera and VMS server are time-synced

  • Event detection issues

    • Test motion detection zones and sensitivity settings
    • Verify alarm input/output configuration
    • Check notification methods are properly configured
    • Ensure event triggers are enabled and tested

  • Stream quality problems

    • Adjust resolution, frame rate, and compression settings
    • Check network bandwidth availability
    • Verify stream type configuration (main/sub-stream)

  • ONVIF compatibility issues

    • Ensure ONVIF is enabled on the device
    • Verify ONVIF profile compatibility with GC-X-ONE
    • Check device discovery settings

Notes​

  • Time synchronization is crucial for accurate event timestamps
  • ONVIF should be enabled for third-party platform integration
  • Stream configuration affects performance - optimize based on network capacity
  • Test all event triggers after configuration to ensure proper operation
  • Ensure proper firewall configuration for required ports

Change log​

  • 2025-09-04 v1.0.0 Initial GC-X-ONE aligned doc (converted from original format)