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ENEOIP NVR Configuration

Overview​

This guide covers the complete configuration of ENEOIP NVR integration with GCXONE, including both device-side and platform-side setup with optimized IP network configuration.

What you'll accomplish:

  • Configure ENEOIP NVR for communication with GCXONE
  • Optimize IP network settings for best performance
  • Enable SDK access and configure required services
  • Set up network connectivity and user credentials
  • Add and register NVR in GCXONE platform
  • Configure IP camera mappings and event rules
  • Verify successful integration and test key features

Estimated time: 30-45 minutes

Prerequisites​

Ensure you have completed the prerequisites listed in the Overview:

  • ENEOIP NVR with firmware 3.0 or higher
  • Network connectivity established between NVR and GCXONE
  • Administrative credentials for NVR available
  • GCXONE account with device configuration permissions
  • Static IP or DDNS configured for NVR
  • IP cameras configured and accessible on network

Configuration Workflow​

The configuration process consists of 3 main parts:

  1. ENEOIP NVR Configuration - Configure network, IP settings, enable SDK access, and create integration user
  2. GCXONE Platform Setup - Add NVR in GCXONE and configure integration
  3. Verification - Test live streaming, playback, timeline, events, and PTZ features

Part 1: ENEOIP NVR Configuration​

Step 1: Access NVR Web Interface and Verify System Status​

UI Path: Web Browser → http://[NVR-IP]

Objective: Access the ENEOIP NVR web interface and verify system readiness.

Configuration Steps:

  1. Open a web browser and navigate to the NVR's IP address
  2. Log in with administrative credentials
  3. Verify NVR firmware version is 3.0 or higher
  4. Check system status dashboard for any errors
  5. Verify all IP cameras are discovered and online

ENEOIP NVR System Status

Expected Result: Successfully logged into NVR web interface, system healthy, all cameras detected.

Step 2: Configure IP Network Settings​

UI Path: Configuration → Network → TCP/IP

Objective: Configure optimal IP network settings for GCXONE integration.

Configuration Steps:

  1. Navigate to Configuration → Network → TCP/IP
  2. Configure network parameters:
    • IP Address: Static IP recommended (note this for GCXONE setup)
    • Subnet Mask: Match your network configuration
    • Gateway: Default gateway IP
    • Preferred DNS: 8.8.8.8 or your network DNS
    • Alternate DNS: 8.8.4.4 (optional)
    • MTU: 1500 (default) or adjust for your network
  3. Enable IPv4 and configure as needed
  4. Test internet connectivity
  5. Click Save to apply settings

IP Network Configuration

Expected Result: NVR has valid IP configuration and internet connectivity with optimal network performance.

Step 3: Configure Advanced Network and Port Settings​

UI Path: Configuration → Network → Advanced Settings

Objective: Configure advanced network settings and ports for SDK access.

Configuration Steps:

  1. Navigate to Configuration → Network → Advanced Settings
  2. Configure SDK Port Settings:
    • SDK Service Port: 8000 (default) or custom port
    • Enable SDK Service: ✓ Checked
  3. Configure Additional Ports if needed:
    • HTTP Port: 80 (default)
    • HTTPS Port: 443 (recommended)
    • RTSP Port: 554 (for streaming)
  4. Enable UPnP if using dynamic port forwarding (optional)
  5. Click Save and restart services if prompted

Advanced Network Configuration

Expected Result: SDK service enabled with proper port configuration.

Step 4: Create Integration User Account​

UI Path: Configuration → System → User Management

Objective: Create a dedicated user account for GCXONE integration with appropriate permissions.

Configuration Steps:

  1. Navigate to Configuration → System → User Management
  2. Click Add New User
  3. Configure the integration user:
    • Username: gcxone_integration (or preferred name)
    • Password: Create strong password (save for GCXONE setup)
    • User Level: Administrator or Operator with full permissions
    • Permissions: Enable all required permissions:
      • ✓ Live View
      • ✓ Playback
      • ✓ PTZ Control
      • ✓ Event Management
      • ✓ Configuration Access (for SDK)
      • ✓ Remote Access
  4. Click Save to create the user

User Account Configuration

Expected Result: Integration user created with full permissions for GCXONE access.

Step 5: Configure IP Camera Settings​

UI Path: Configuration → Camera → IP Camera Management

Objective: Configure IP cameras for optimal integration with GCXONE.

Configuration Steps:

  1. Navigate to Configuration → Camera → IP Camera Management
  2. Verify all IP cameras are discovered and added
  3. For each camera:
    • Verify camera is online and streaming
    • Configure Main Stream:
      • Resolution: 1080p or higher
      • Framerate: 15-30 fps
      • Bitrate: 2048-4096 Kbps
    • Configure Sub Stream:
      • Resolution: 720p or D1
      • Framerate: 10-15 fps
      • Bitrate: 512-1024 Kbps (for remote viewing)
    • Enable Motion Detection if required
    • Enable Audio if camera supports it
  4. Click Save for each camera

IP Camera Configuration

Expected Result: All IP cameras configured with optimal streaming settings.

Step 6: Configure Recording and Storage Settings​

UI Path: Configuration → Recording → Schedule / Storage

Objective: Configure recording rules and storage management.

Configuration Steps:

  1. Navigate to Configuration → Recording → Schedule
  2. Configure Recording Schedule for each camera:
    • Continuous Recording: 24/7 or scheduled hours
    • Event Recording: Motion detection, I/O triggers, analytics
    • Pre-Record: 5-10 seconds
    • Post-Record: 30-60 seconds
  3. Navigate to Storage settings:
    • Verify storage location and available space
    • Set Retention Period: 7-30 days (or as required)
    • Enable Automatic Deletion when storage is full
    • Configure Recording Priority: Event > Continuous
  4. Click Save to apply settings

Recording and Storage Configuration

Expected Result: Recording configured for all cameras with appropriate retention settings.

Step 7: Configure Event and Alarm Settings​

UI Path: Configuration → Event → Event Management

Objective: Configure event detection and alarm settings for integration.

Configuration Steps:

  1. Navigate to Configuration → Event → Event Management
  2. Configure Motion Detection:
    • Enable for required cameras
    • Adjust sensitivity (1-100)
    • Configure detection areas
  3. Configure Event Actions:
    • ✓ Record Video
    • ✓ Send Notification
    • ✓ Trigger Output (if I/O configured)
  4. Configure System Events:
    • ✓ Camera Offline
    • ✓ Disk Full
    • ✓ Network Error
    • ✓ Video Loss
  5. Click Save to apply event settings

Event and Alarm Configuration

Expected Result: Events configured to trigger recording and notifications.

Part 2: GCXONE Platform Setup​

Step 8: Add ENEOIP NVR in GCXONE​

UI Path: GCXONE Web Portal → Devices → Add Device

Objective: Register the ENEOIP NVR in the GCXONE platform.

Configuration Steps:

  1. Log into the GCXONE web portal with admin credentials
  2. Navigate to Devices → Add Device
  3. Select ENEOIP NVR from device types
  4. Enter NVR details:
    • Device Name: Descriptive name (e.g., "Site A - ENEOIP NVR")
    • IP Address/Hostname: NVR IP address (from Step 2)
    • Port: 8000 (or SDK port configured in Step 3)
    • Username: Integration user from Step 4
    • Password: Password for integration user
    • Protocol: TCP/IP
  5. Click Test Connection to verify connectivity
  6. If successful, click Add Device to register in GCXONE
  7. GCXONE will discover all IP cameras from the NVR

Add Device in GCXONE

Expected Result: ENEOIP NVR successfully added and shows "Online" status in GCXONE.

Step 9: Configure Cameras, Events, and Timeline​

UI Path: GCXONE → Devices → ENEOIP NVR → Configuration

Objective: Map cameras, configure event rules, enable timeline, and finalize integration.

Configuration Steps:

  1. In GCXONE, navigate to the newly added ENEOIP NVR device
  2. Click Configure Cameras or Camera Management
  3. For each camera:
    • Verify camera name and assign to site/location
    • Enable Cloud Streaming for remote access
    • Enable Local Streaming for on-site access
    • Enable Event Forwarding to forward events to GCXONE
    • Configure Stream Quality (auto, high, medium, low)
    • Enable Timeline for event navigation
    • Configure PTZ Settings (if applicable)
  4. Configure Event Rules in GCXONE:
    • Enable Motion Detection events
    • Enable System events (camera offline, disk full)
    • Configure notification rules (email, push, SMS)
    • Set event recording actions
    • Configure automation rules (if needed)
  5. Enable Genesis Audio (SIP) if required for two-way communication
  6. Click Save Configuration

Camera, Event, and Timeline Configuration

Expected Result: All cameras mapped, events forwarded, timeline enabled, and notifications configured.

Part 3: Verification and Testing​

Verification Checklist​

Test all core functions before completing configuration:

Live Streaming:

  • Cloud live streaming works for all cameras
  • Local live streaming works (if on same network)
  • Stream quality is acceptable with minimal latency
  • Audio works (if cameras support audio)
  • Multiple concurrent streams work

Playback and Timeline:

  • Cloud playback works with timeline navigation
  • Local playback works (if on same network)
  • Timeline shows event markers correctly
  • Video export works
  • Playback speed controls work (1x, 2x, 4x)

Events:

  • Motion detection events are forwarded to GCXONE
  • Event notifications are sent correctly
  • Event video clips are recorded
  • Arm/Disarm functions work
  • System events are properly reported

PTZ Control (if applicable):

  • Cloud PTZ controls work (pan, tilt, zoom)
  • Local PTZ control works
  • PTZ presets can be saved and recalled
  • PTZ tours work (if configured)

General:

  • Device status shows "Online" in GCXONE
  • Mobile app access works
  • No error messages in logs
  • Integration performance is optimal

Advanced Configuration​

IP Camera Network Optimization​

For optimal performance with IP cameras:

  1. Use Gigabit Ethernet switches for camera connections
  2. Implement VLANs to separate camera traffic
  3. Configure QoS (Quality of Service) for video priority
  4. Use PoE switches for streamlined camera power
  5. Monitor network bandwidth usage

PTZ Preset and Tour Configuration​

For cameras with PTZ capabilities:

  1. In GCXONE, navigate to camera PTZ settings
  2. Use PTZ controls to position camera at key locations
  3. Save presets with descriptive names
  4. Create PTZ tours (automatic preset sequences)
  5. Configure tour schedules if needed

Multi-Site ENEOIP Management​

For managing multiple ENEOIP NVRs:

  1. Add each NVR as separate device in GCXONE
  2. Organize cameras by site/location hierarchy
  3. Create site-specific event rules
  4. Configure role-based access per site
  5. Set up site-to-site comparisons and reporting

Troubleshooting​

If you encounter issues during configuration, see the Troubleshooting Guide for common problems and solutions.

Quick troubleshooting:

  • NVR not discovered: Verify IP address, port 8000, and credentials
  • Connection fails: Check firewall rules allow ports 8000 and 443
  • No video: Verify IP cameras are online in NVR interface
  • Poor video quality: Check network bandwidth and camera bitrate settings
  • No events: Check event detection is enabled on NVR and GCXONE
  • PTZ not working: Verify PTZ cameras are properly configured in NVR
  • Timeline not showing events: Verify event recording is enabled

Need Help?

If you need assistance with ENEOIP NVR configuration, contact support.