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Heitel NVR Configuration

Overview​

This guide covers the complete configuration of Heitel NVR integration with GCXONE, including both device-side and platform-side setup.

What you'll accomplish:

  • Configure Heitel NVR for communication with GCXONE
  • Set up network connectivity and credentials
  • Add and register the device in GCXONE platform
  • Verify successful integration
  • Test key features

Estimated time: [X-X] minutes

Prerequisites​

Ensure you have completed the prerequisites listed in the Overview:

  • [Device-specific software/client installed]
  • [Network connectivity established]
  • [Administrative credentials available]
  • [GCXONE account with appropriate permissions]

Configuration Workflow​

The configuration process consists of [3-4] main parts:

  1. Network Setup - Configure network connectivity and ports
  2. Device Configuration - Set up [device-specific settings]
  3. GCXONE Platform Setup - Add device in GCXONE and configure integration
  4. Verification - Test and validate the integration

Part 1: Network Setup​

Step 1: Configure Network Settings​

UI Path: [Device Interface → Network → Settings] (or specify exact path)

Objective: Ensure Heitel NVR can communicate with GCXONE platform.

Configuration Steps:

  1. [Access device web interface / management software]
  2. Navigate to [Network Settings / Configuration]
  3. Configure the following:
    • IP Address: [Static IP recommended] - [Example: 192.168.1.100]
    • Subnet Mask: [Example: 255.255.255.0]
    • Gateway: [Example: 192.168.1.1]
    • DNS: [Primary: X.X.X.X, Secondary: X.X.X.X]
  4. [Any device-specific network settings]
  5. Click Save or Apply

Network Configuration

Expected Result: Device has stable network connectivity. Verify by pinging the device IP address.

Part 2: Device Configuration​

Step 2: [Configure Primary Feature/Service]​

UI Path: [Exact navigation path in device interface]

Objective: [What this step accomplishes]

Configuration Steps:

  1. [Detailed step with specific values or selections]
  2. [Detailed step with specific values or selections]
  3. [Detailed step with specific values or selections]
  4. [Continue with specific instructions]
  5. Click Save or Apply

Feature Configuration

Expected Result: [What should happen after this step - be specific]

Step 3: [Configure Secondary Feature/Service]​

UI Path: [Exact navigation path]

Objective: [What this step accomplishes]

Configuration Steps:

  1. [Detailed configuration steps]
  2. [Include specific values, dropdown selections, checkboxes]
  3. [Screenshots for complex screens]
  4. [Verification steps]

Secondary Configuration

Expected Result: [Expected outcome]

Step 4: [Configure Credentials/Authentication]​

UI Path: [Path to user/authentication settings]

Objective: Create or configure user account for GCXONE integration.

Configuration Steps:

  1. Navigate to [User Management / Security]
  2. Create new user or modify existing:
    • Username: [Recommended username for GCXONE]
    • Password: [Strong password - note requirements]
    • Permissions/Role: [Administrator / Operator / Custom]
  3. Enable [Required permissions for integration]:
    • [Permission 1]
    • [Permission 2]
    • [Permission 3]
  4. Click Save

Expected Result: User account created with appropriate permissions for GCXONE integration.

Step 5: [Additional Device-Specific Configuration]​

UI Path: [Path]

Objective: [What this accomplishes]

Configuration Steps:

[Add additional steps as needed for device-specific configuration]

Expected Result: [Expected outcome]

Part 3: GCXONE Platform Setup​

Step 6: Add Device in GCXONE​

UI Path: GCXONE → Devices → Add Device

Objective: Register the Heitel NVR in GCXONE platform.

Configuration Steps:

  1. Log in to GCXONE platform
  2. Navigate to Devices → Add Device
  3. Select device type:
    • Type: NVR
  4. Enter device information:
    • Name: [Descriptive name for this device]
    • Host/IP Address: [Device IP or hostname]
    • Port: [Default port or custom]
    • Username: [Username created in Step 4]
    • Password: [Password created in Step 4]
    • Time Zone: [Select appropriate time zone]
  5. [Any additional device-specific fields]
  6. Click Discover (if auto-discovery is supported)
    • The platform will connect to the device and discover available channels/sensors
  7. Review discovered devices/channels
  8. Click Save

GCXONE Add Device

Expected Result: Device appears in GCXONE device list with status indicator showing online/connected.

Step 7: Configure Device Settings in GCXONE (Optional)​

UI Path: GCXONE → Devices → Heitel NVR → Settings

Objective: Configure GCXONE-specific settings for the device.

Configuration Steps:

  1. Locate your newly added device in the device list
  2. Click View or Settings
  3. Configure optional settings:
    • [Setting 1]: [Description and value]
    • [Setting 2]: [Description and value]
    • Event Filters: [Configure if needed]
    • Recording Schedule: [Configure if applicable]
  4. Click Save

Expected Result: Device settings configured according to deployment requirements.

Verification​

Verification Checklist​

After completing the configuration, verify the following:

  • Device Status: Shows as online/connected in GCXONE
  • [Feature 1]: [How to test - expected result]
  • [Feature 2]: [How to test - expected result]
  • Event Reception: Trigger a test event, verify it appears in GCXONE
  • [Feature 4]: [How to test - expected result]

Test Procedures​

Test 1: [Primary Feature Test]

  1. [How to trigger/test the feature]
  2. [What to observe]
  3. Expected Result: [What should happen]

Test 2: [Secondary Feature Test]

  1. [How to test]
  2. [What to observe]
  3. Expected Result: [What should happen]

Test 3: Event/Alarm Test

  1. Trigger a test event on the device
  2. Check GCXONE for event reception
  3. Expected Result: Event appears in GCXONE within [X] seconds with correct details

Advanced Configuration (Optional)​

[Optional Feature 1]​

When to use: [Scenario where this is needed]

Configuration:

  1. [Steps to configure]

[Optional Feature 2]​

When to use: [Scenario]

Configuration:

  1. [Steps]

Troubleshooting​

If you encounter issues during configuration, see the Troubleshooting Guide for common problems and solutions.

Quick troubleshooting:

  • Device not discovered: Verify network connectivity, credentials, and firewall settings
  • Connection fails: Check IP address, port, and authentication credentials
  • No events received: Verify event configuration on device and in GCXONE

Change Log​

  • 2025-12-20 v1.0.0 - Initial GCXONE configuration guide