Glossary of Terms

This glossary provides definitions for common terms used within the GCXONE platform and the wider security industry.

Platform Hierarchy & Core Concepts

Tenant: The top-level organization (e.g., a Monitoring Station or Service Provider).
Customer: The end-user or client organization under a Tenant.
Site: A physical location being monitored (e.g., "Main Warehouse").
Device: The main hardware unit (gateway, NVR, DVR) connected to GCXONE.
Sensor / Camera: Individual channels or sensors attached to a Device.
Workflow: A predefined sequence of automated actions triggered by an alarm.

ARM / DISARM: Enabling or disabling alarm reporting for a site or device.
Isolate: Temporarily bypassing a specific sensor or camera from triggering alarms.
Site Pulse / Lifecheck: A regular "heartbeat" signal sent by a device to verify connectivity.

NVR (Network Video Recorder): A specialized computer system that records video in a digital format to a disk drive.
RTSP (Real-Time Streaming Protocol): A network control protocol designed for use in entertainment and communications systems to control streaming media servers.
SIP (Session Initiation Protocol): A signaling protocol used for initiating, maintaining, and terminating real-time sessions that include voice, video, and messaging applications.
Webhook: A method of augmenting or altering the behavior of a web page or web application with custom callbacks.
PTZ (Pan-Tilt-Zoom): Controls for moving a camera and adjusting its focal length.
I/O (Input/Output): Ports used for connecting external sensors (Inputs) and triggering relays (Outputs).
Analytics: Automated video analysis such as motion detection, human/vehicle classification, and line crossing.
Alarm Filtering: Logic and algorithms used to reduce false alarms by verifying events.

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