Add a Device to GCXONE

Introduction

This guide explains how to add a device to the GCXONE platform. Before adding a device, you must create a Customer and a Site where the device will be assigned.

Device Configuration Guide for GCXONE

Step 1 — Log in to GCXONE

1. Log in to the GCXONE platform using your account credentials. ⤢ expand

Step 2 — Create a Customer

2. Navigate to Configuration.

3. At the Service Provider level, select Customers.

4. Click Add. ⤢ expand

5. Enter the required customer information.

6. Click Save. ⤢ expand

Step 3 — Create a Site

7. Select the newly created Customer. ⤢ expand

8. Open the Sites tab. ⤢ expand

9. Click Add. ⤢ expand

10. Enter the required site information.

11. Click Save. ⤢ expand

Step 4 — Add a Device

12. Select the newly created Site. ⤢ expand

13. Navigate to the Devices tab. ⤢ expand

14. Click Add. ⤢ expand

15. The Add Device dialog will appear. ⤢ expand

In the Add Device dialog:

• Select the device type or integration
• Enter the required device configuration details
• Provide network or authentication information if required

16. Click Save to register the device.

Result

After saving, the device will appear in the Devices list for the selected site. The platform will begin monitoring the device and processing events generated by it.