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Platform Feature List

Introduction​

GCXONE centralizes video monitoring, alarm processing, and system management into a single platform. This page provides a structured overview of all capabilities, organized by function. For detailed documentation on each feature, follow the links within each section.

Video Management​

Operators spend most of their time working with video. These features are designed to maximize efficiency, speed, and visibility in daily operations.

  • Live View — Monitor all connected cameras in real time using customizable multi-camera layouts, ensuring full situational awareness. → Live View Overview
  • Video Streaming — Supports both Cloud Streaming and Local Mode (P2P), enabling flexible deployment based on network conditions and latency requirements. → Video Streaming Overview
  • Archived Playback — Access and review recorded footage for investigations, audits, and incident analysis. → Playback Overview
  • Timeline View — Navigate historical footage using a chronological timeline for faster and more intuitive analysis.
  • Time-Lapse — Convert hours of footage into a fast, reviewable summary clip, making it easier to analyze long time periods quickly. Supported by all cloud sites.
  • PTZ Controls — Remotely control camera pan, tilt, zoom, and point-to-center functions for precise monitoring. Supported by Milestone, Dahua, and Hikvision. → PTZ Control Overview
  • Multi Monitor — Display multiple camera feeds across several screens simultaneously to improve operational visibility. → Multi Monitor
  • Event Clips — Capture and review short video clips triggered by alarm events, enabling quick verification. → Event Clips Overview
  • AutoStream — Automatically activates the camera stream when an alarm is triggered, ensuring immediate visibility and faster response times. → Auto Stream

AI and Alarm Processing​

Alarm noise is one of the biggest drains on operator performance. These features are designed to reduce it significantly and improve operational efficiency.

  • Human Detection — Triggers alarms only when a person is detected, significantly reducing false alarm noise and improving relevance.
  • NOVA99x — Filters up to 99% of false alarms at the source using advanced computer vision. Frees up to 5 hours per shift and enables teams to manage up to 50% more sites. → NOVA99x
  • ZenMode — Filters up to 60% of low-priority alarms, reducing alarm handling time to just 2–3 minutes. One operator can manage 200+ cameras per shift with up to 10% higher productivity. → ZenMode
  • SLA Enforcement — Ensures response times are met for all priority alerts, helping maintain compliance and operational standards.
  • Event Metadata — Adds bounding boxes and labels for people and vehicles, enabling faster and more accurate alarm verification.
  • Redundancy Timer — Suppresses duplicate events from the same source within a defined time window, reducing unnecessary noise.
  • Event Overflow Protection — Automatically suspends noisy sensors to protect operators and maintain system stability.

Device Management​

Managing large numbers of devices manually does not scale. These features simplify deployment, organization, and maintenance.

  • Automatic Discovery — Automatically detects and registers devices and sensors after initial setup, reducing manual effort.
  • Hierarchical Organization — Structures assets as Tenant → Customer → Site → Device → Sensor, enabling scalable and organized management.
  • BulkImport — Deploy multiple sites and devices from a spreadsheet, eliminating manual configuration at scale. → BulkImport
  • TowerGuard — Monitor power, connectivity, storage, and device health across all tower deployments from a single interface. → TowerGuard
  • Device Move — Transfer devices between sites within the same tenant without requiring reconfiguration.
  • TimeSync — Automatically aligns device timestamps for accurate event correlation across all sites. → TimeSync

Health Monitoring​

Problems identified early are significantly cheaper to resolve than those discovered by customers. These features help you stay ahead of potential failures.

  • HealthCheck — Automates camera health checks, scanning 20,000+ devices in seconds with zero manual effort. Reduces manual work by up to 90% and saves over 65 hours per month. → HealthCheck
  • Tag-Based Exclusion — Exclude cameras from checks using custom tags such as "Under Maintenance", with automatic reactivation after a defined period.

Communication and I/O​

Some situations require more than monitoring. These features enable operators to take direct action from within the platform.

  • Genesis Audio (SIP) — Enables two-way audio communication using IP speakers with SIP and Twilio integration, allowing real-time interaction on site.
  • Custom SIP URLs — Connect legacy SIP hardware using dedicated audio endpoints, ensuring compatibility with existing infrastructure.
  • Digital I/O — Control gates, barriers, and sirens in real time directly from the interface, enabling immediate response to incidents.
  • ARM/DISARM Control — Schedule and manage site arming and disarming remotely without requiring on-site access.

IoT and Energy Telemetry​

Remote and off-grid deployments require more than video monitoring. These features provide full operational visibility.

  • Victron Integration — Track solar yield, battery voltage, and charger status in real time to ensure reliable power management.
  • Teltonika Fleet — Monitor GPS location and network health of mobile security towers, improving connectivity and tracking.
  • Reconeyez Synergy — Monitor battery levels and LTE signal strength for remote intrusion detection systems.

Platform Administration​

As systems scale, complexity increases. These features ensure control, security, and structure.

  • Multi-Tenant Architecture — Isolates data per client using subdomains, ensuring complete logical separation and security between tenants.
  • Role-Based Access Control — Assign granular permissions to Installers, Administrators, and Operators, ensuring controlled access. → Roles & Permissions
  • Map Interface — Visualize camera locations with zone definitions and geo-fencing support for better situational awareness. → Maps
  • Catalog Repository — Maintain a centralized registry of all supported hardware, gateways, sensors, and intelligent services.
  • Audit Trails — Track every user action and configuration change with immutable logs, supporting compliance and forensic analysis. → Audit

Reporting and Analytics​

Data without context has limited value. These features turn platform activity into actionable insights.

  • Interactive Dashboards — Provide real-time visibility into site status, alarm trends, and the ratio of real versus false alarms.
  • Workflow Analytics — Analyze operator performance and incident handling to identify inefficiencies and improve response times. → Analytics
  • Custom Report Builder — Generate and schedule PDF or CSV reports for alarm volumes, site uptime, and performance metrics.
  • No Alarm Report — Identify sensors with no activity over a defined period, helping detect potential gaps in coverage.
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