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AJAX

Introduction​

GCXONE supports AJAX integration for centralized alarm reception. AJAX hubs containing NVRs, intrusion panels, and other alarm-triggering objects can be integrated with GCXONE for centralized alarm management.

  1. Supported Device Types:
  • AJAX Hub
  • AJAX NVR
  1. Supported Functionality:
  • Discovery
  • Alarm reception only — no live streaming, playback, or PTZ features
  1. Alarm Transmission Protocol:
  • SIA (Security Industry Association Protocol)

AJAX Hub / AJAX NVR:

  1. The AJAX Hub acts as a container for multiple alarm objects such as intrusion panels, NVRs, and other sensors.
  2. In GCXONE, you can add either:
  • AJAX Hub: For AJAX manufactured cameras
  • AJAX NVR: For third-party cameras
  1. All alarms from Hub or NVR objects are received collectively under this device in GCXONE.

AJAX Config Guide with GCX-ONE​

  1. Obtain Hub ID or Device ID

  2. Hub ID is required for adding an AJAX Hub

  3. Device ID is required for adding an AJAX NVR

Both must be collected from the AJAX client application specific to the customer's Hub

Important:

When entering the Hub ID or Device ID:

  • GCXONE performs an existence check using the NXGEN API key.
  • The customer must invite NXGEN to their AJAX Hub through the AJAX client application. Without this invitation, GCXONE cannot verify or link to the Hub or NVR.
  1. Add AJAX Device in GCXONE

step 1: Navigate to the Devices tab FIG

step 2: Click the Add button 2

step 3: The Add Device dialog will be displayed 3

step 4: In the dialog, open the Device dropdown and select AJAX Hub or AJAX NVR 4

5

step 5: Enter all required fields: Name, Timezone, Hub ID (for AJAX Hub), Device ID (for AJAX NVR). 7

6

step 6: Click Discover. 8

  • The platform will connect to and verify the Hub or NVR.

  • On success:

  • For Hub: All devices associated with the Hub will be automatically fetched and displayed

  • For NVR: All cameras associated with the NVR will be automatically fetched and displayed 9

  • Review the discovered devices or cameras and confirm the details.

step 7: Once the device is successfully discovered, click Save 10

  1. Configure SIA Alarm Receiver (AJAX Client)

After adding the device:

  • Locate your newly registered AJAX device in the device list
  • Click the View button beside the device
  • On the device overview page, the required SIA configuration information will be displayed

Ajax

  1. Configure in AJAX Client
  • Receiver IP/PORT: Configure at Company Level in the AJAX client
  • Encryption Key: Configure at Company Level in the AJAX client
  • Account Number: Configure at Object Level in the AJAX client for the Hub or relevant alarm object

For detailed receiver configuration instructions, refer to the AJAX Integration Guide. Ajax

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